Policies
Refunds & cancellations
How tickets, transfers and cancellations work for Chef Sinclair supper clubs.
Last updated: October 2026
1. Supper club tickets
Chef Sinclair supper clubs are intimate, strictly limited-capacity dining experiences. Because fresh Caribbean produce and bespoke ingredients are sourced and prepared specifically for each confirmed guest, all ticket sales are final and non-refundable.
2. Ticket transfers
If you are unable to attend, you are welcome to gift or transfer your ticket(s) to another guest. To ensure a seamless entry, the original purchaser must notify us at dine@sinthechef.com at least 24 hours prior to the event with:
- The original booking reference number (SC-XXXXXX)
- The replacement guest’s full name and email
- Any severe allergies or strict dietary requirements
3. Cancellations by Chef Sinclair
In the unlikely event that a supper club must be rescheduled or cancelled due to illness, severe emergency, or circumstances beyond our reasonable control, ticket holders will receive immediate notice and a choice of:
- A full refund processed back to the original payment card, or
- A guaranteed ticket transfer to an upcoming supper club date.
4. Dietary requirements & allergies
Supper clubs feature a unified, multi-course tasting menu. Dietary restrictions and severe allergies must be provided at the time of booking or emailed to dine@sinthechef.com at least 72 hours before the dinner. We will make every effort to accommodate allergies with notice, but cannot guarantee bespoke substitutions on the night without prior agreement.
5. Private dining engagements
Private catering and bespoke private dining reservations are governed by individual agreements and cancellation schedules confirmed at the time of booking.
Questions? Email dine@sinthechef.com.